Tag Archives: Service

Professional, Transparent, Quality

27 Jul

As makers of optical products & high-tech measuring instruments, Lawrence & Mayo has practiced a staunch and upright corporate philosophy for generations. And an integral part of that philosophy is world-class quality control. At Lawrence & Mayo, we are of the firm belief that the most important ingredient to achieve excellence and customer delight is passion. With this passion, to offer the best service and highest quality products, we at Lawrence & Mayo strive to satisfy the needs of our customers with utmost dedication. 

Our quality mandate goes beyond a philosophy. Because we at Lawrence & Mayo practice what we set out as a charter. Hence, one of the important Quality initiatives of Lawrence & Mayo is its ISO 9000-2001 certification, which we were awarded in 2002 by Bureau Veritas India (Pvt) Ltd, an international certification body of repute. Lawrence & Mayo is the first optical chain in India to obtain the certification, one of the many firsts to our credit. The quality initiatives of our management are evident in our quality policy, the highlight of which is always to achieve excellence in customer service. 

Furthermore, we understand what kind of infrastructure & commitment ought to go into building a company with a range of products like ours. Hence, we have a work force of over 450, spread over 26 outlets, throughout the country. L&M’s corporate philosophy of Quality, Value and Service guides every single member of our trained and experienced staff. It’s a way of life for every employee at Lawrence & Mayo. It is L&M’s commitment to this philosophy that enables our customers to recognize us as quality leaders. 

With this corporate philosophy firmly in place, Lawrence & Mayo works tirelessly towards realizing our mission – to be a good corporate citizen by scaling the heights of excellence in providing value for money to customers who trust service and have faith in people. Most importantly, it is this penchant for quality that has made us the preferred optician to generations of families and scores of industrial companies that need precision instruments. 

Serving the people with great quality, great honesty, great products and great pride! 

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